The following feature and improvements will be live in Office on Thursday, 6 November.
As part of our ongoing commitment to improving your financial reporting tools, we’ve resolved an issue affecting the Aged Debtors Report.
Previously, if a payment was generated but then failed, the system would incorrectly reset the age of the associated debt to 0-7 days. This did not accurately reflect the true age of the outstanding amount.
This issue has been resolved, so moving forward, rejected payments will no longer reset the age of a debt, ensuring your Aged Debtors Report provides a more accurate view of overdue accounts.
Thank you for your continued feedback. Your feedback and commitment to excellence help us improve our platform to better meet your needs.
Administrators may notice slight changes to the look of Office, especially with regard to the notification section and menu navigation. These are simply cosmetic changes to ensure we're providing a clean, simple interface for our customers to navigate. All existing functionality of notifications and menu navigation will remain the same, with the added bonus of faster loading times.
Changes have also been made to the “Add Payment” and “Balance Adjustment” screens to improve usability and search ability. All existing functionality remains.
