Helping families book with confidence and services manage with ease.
Managing family bookings can be complex. Families’ care needs can change, and bookings that exceed staffing capacity may require additional communication and manual oversight. These updates give families greater control while helping services manage bookings more efficiently.
What’s changing?
Families can withdraw pending booking requests: Families can now withdraw booking requests directly through the Home app if their care needs change. This reduces unnecessary communication with service staff and helps keep booking information accurate.
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Staff ratio booking cut-off rules: Services using Premium Instant Casual bookings can now limit incoming casual bookings based on each room’s staff ratio. When a booking would exceed the room’s current ratio, it is sent as a booking request for staff review rather than being confirmed instantly.
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Vacation Care bookings in Master Roll: Vacation Care bookings created through the Home app, or added by Admins on behalf of families, now flow through to Master Roll. This provides a more consistent way to view and manage attendance alongside regular bookings.
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Saving admins time when managing large volumes of data.
Managing larger sets of data can be time-consuming when information needs to be entered manually. Our new Bulk Upload Tools make it faster and easier for Admins to import data into Xplor using templates.
What’s changing?
Bulk upload booking rules: Admins can import the rules that control which rooms a parent can book their child into through the Home app.
Bulk Upload Tools are now available under your Settings menu in Office.
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Learning Resources
Expert Hour- live, interactive and free Q&A session with an Xplor Expert, hosted daily
